Warranty

Every Porpe Artifacts piece purchased through porpe-artifacts.com is covered by a two-year warranty from the date of purchase. If a defect in materials or workmanship appears during that time, we’ll repair the piece at no cost. If it cannot be repaired, we’ll replace it with the same piece or, if that piece is no longer available, provide store credit for the original purchase price. We cover shipping for warranty claims.

What’s covered

Defects in materials or workmanship that occur with normal wear.

What’s not covered

The warranty does not cover normal wear and tear, accidental damage, lost items, improper storage, or changes made by a third-party jeweler. Scratches, rings bent by impact, and chains broken by a pull or impact are examples of damage that is not covered. Intentional oxidation or patina that is part of the original design is not a defect.

How to submit a claim

Email hello@porpe-artifacts.com with your order details and a photo of the issue. We’ll review your request and explain the next steps. If we need to inspect the piece, we’ll send you a prepaid return label.

If you purchased your piece through one of our stockists, please email us about your concern. We’ll do our best to help.

Last update: April 2026